Terms of service

Terms of Service

Updated on: 24-5-2026

Overview

This website is operated by Aurora Collectibles (“we,” “us,” or “our”). Throughout the Site, the terms “we”, “us” and “our” refer to Aurora Collectibles. By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given consent for any minor dependents to use this Site under your supervision.

You may not use our products for any illegal or unauthorised purpose.

Any breach of these Terms may result in immediate termination of your access to our services.

Products & Availability

We specialise in trading cards, sealed products, collectibles, and related accessories.

All products are subject to availability and may be withdrawn or discontinued at any time without notice.

We reserve the right to limit quantities purchased per customer, household, or order.

Product images are provided for illustrative purposes only. Packaging, promotional items, and print variations may differ slightly from images shown.

Pricing & Payments

All prices displayed on the Site are listed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to modify pricing at any time without notice.

Payments are securely processed through trusted third-party payment providers including Shopify Payments, PayPal, and other supported payment methods.

Order Acceptance

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

Suspected fraud or unauthorised activity
Incorrect pricing or product information
Product availability issues
Breach of these Terms

If your order is cancelled after payment has been processed, a refund will be issued to the original payment method.

Shipping & Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery times are provided as a guide only and may vary due to carrier delays, public holidays, customs processing, or other external factors beyond our control.

Aurora Collectibles is not responsible for delays caused by shipping carriers or incorrect shipping information supplied by customers.

Returns & Refunds

Please refer to our Returns Policy for information regarding returns, refunds, exchanges, and damaged items.

Authenticity

We take pride in selling authentic trading cards and sealed products sourced from trusted suppliers and distributors.

However, minor manufacturing imperfections may exist on trading card products and packaging and are not considered defects unless otherwise stated.

Intellectual Property

All content on this Site, including logos, branding, graphics, product images, text, and design elements, is the property of Aurora Collectibles or its licensors and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the maximum extent permitted by law, Aurora Collectibles shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or products.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for the relevant product.

Third-Party Links

Certain content or services available via our Site may include materials from third parties.

We are not responsible for examining or evaluating third-party websites or content and are not liable for any third-party materials, products, or services.